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Privacy Policy

Last Updated: January 2025

At ChurchSync, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

  • Create an account or profile
  • Join our waitlist
  • Complete forms or surveys
  • Communicate with us or other users through the platform
  • Post listings or respond to opportunities
  • Make payments or transactions

This information may include:

  • Name, email address, phone number, and mailing address
  • Profile information (instruments, skills, experience, availability)
  • Payment information (processed through secure third-party providers)
  • Messages and communications with other users
  • Reviews, ratings, and feedback

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and facilitate connections between musicians and churches
  • Verify user identities and maintain platform security
  • Send you updates, notifications, and marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and improve user experience
  • Comply with legal obligations and enforce our terms of service
  • Prevent fraud and protect against security threats

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users

When you create a profile or post listings, certain information (such as your name, profile details, and ratings) will be visible to other users on the platform to facilitate connections.

Service Providers

We may share information with third-party service providers who assist us in operating our platform, processing payments, sending communications, or providing analytics. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Account Closure: Close your account and request deletion of associated data

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, though this may affect certain features of our website.

Children's Privacy

ChurchSync is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to such transfers and processing in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@churchsync.net
  • Website: churchsync.net

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to processing. Our legal basis for processing includes consent, contract performance, and legitimate interests.

By using ChurchSync, you acknowledge that you have read and understood this Privacy Policy.

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Connecting gospel musicians and churches to serve together.

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